---
title: Teradek RT
slug: ncam-reality/teradek-rt
createdAt: 2021-08-26T07:29:09.000Z
---

## Overview

Ncam Reality supports the acquisition of lens data via the Teradek RT lens control system

## Required Parts

Ncam provided Teradek serial cable

Teradek firmware 1.2.5

## Compatibility

**Teradek RT MDR.X** is supported for use with Ncam-Reality. This requires the ***Teradek RT Firmware 1.2.5***
Hardware-wise, our **Ncam servers Mk2** and **Conbox Mk2** are all compatible using the **UART** port. 
Software-wise, initial support on Ncam-Reality begins with version **2021.2**.

## Connections

Plug the Teradek RT MDR.X to power using the **included Teradek power supply**. Please beware that we do not support any other means of providing power to the device.
Plug the Ncam provided Teradek serial cable from **IN-1** on the Teradek to the **UART** port on the Ncam Mk2 server or connection box

![](https://api.archbee.com/api/optimize/Qn0sdcVrDcDbwMFmH0oYn/-bTRe4o0TTKydkAC4ECzj_img20210831171406.jpg "Connections")

Connect each motor to one of the 3 motor ports on the Teradek RT MDR. Ensure the ***FIZ*** setting on each of the Teradek RT motors is correct with no duplicates.

::Image[]{src="https://api.archbee.com/api/optimize/Qn0sdcVrDcDbwMFmH0oYn/v71PQGiBj8bRsGE5m9uz-_img20210831171525.jpg" size="74" width="748" height="496" caption="The 3 motor connectors" position="center" showCaption="true"}

## Setting up the system for use with Ncam:

For lens data to be correctly received by Ncam, it is required to have "Feedback" enabled on the Teradek MDR device, this is activated using the following menu path:

### *Menu: Motors -> Rx Config -> IN1 Mode -> FEEDBACK*

In Ncam-Reality make your way to ***Preferences/Camera Bar/Lens Encoders/Type*** and select **Teradek RT - UART**.

::Image[]{src="https://api.archbee.com/api/optimize/Qn0sdcVrDcDbwMFmH0oYn/iRj_hx2f5YhRMzovGP9o5_screenshot-from-2021-09-07-14-52-37.png" size="74" width="1023" height="983" caption="Teradek RT encoder type" position="center" showCaption="true"}

Your Teradek system is now ready for use with Ncam.

## Troubleshooting:

- If you cannot find the **FEEDBACK** entry on the Teradek RT MDR, please double check your **Teradek firmware** for compatibility
- If you cannot find the **Teradek RT** entry in Ncam-Reality's preferences, please double check your **Ncam-Reality version** for compatibility (2021.2 +).
- Contact Ncam support if you run into any issues.