Ncam Reality


This site contains the documentation for the 2022 releases of Ncam Reality

Documentation is broken down into 7 categories:

Understanding the basics

This section provides a high level overview of the Ncam system, it provides descriptions of the software and user interface, as well as details on the hardware components that comprise the system. Begin here to familiarise yourself with the system.


Aspects relating to the day to day use of the Ncam system are covered here. The section is focused more on usage than setup/calibration

Connecting to renderers

Details on how to configure Ncam Reality to interact with various 3rd party renderers. Configuration settings relating to Ncam Reality as well as renderer specific tips and tricks are covered


Instructions for each of the calibration steps of the system are covered here


Tips and troubleshooting advice covering different aspects of the Ncam Reality system


Additional and miscellaneous information relating to the use of Ncam Reality is covered here


Links to Ncam software and utilities

Regulatory And Safety Information

Mk2 Server - Model NC-SERV-MSMK2.1


  • Always follow these guidelines to ensure against injury to yourself or others and damage to the system or other objects.
  • This safety information is in addition to the product specific operating instructions in general and must be strictly observed for safety reasons.
  • Read and understand all safety and operating instructions before you operate or install the system.
  • Retain all safety and operating instructions for future reference.
  • Heed all warnings on the system and in the safety and operating instructions before you operate or install the system.
  • Follow all installation and operating instructions.
  • Do not use accessories or attachments that are not recommended by Ncam Technologies Ltd, as they may cause hazards and invalidate the warranty.
  • Do not attempt to repair any part of the system. Repairs must only be carried out by authorized Ncam Technologies Ltd. Service Centers.


  • If the unit is used with a power source other than the Approved Power Supply, please make sure the power source requirements and rating of the device as described in the following section. The power source maximum output must be limited to 100w. The System accepts an input voltage range from 12 V to 34 V DC. Do not supply power outside the specified voltage range.
  • Do not remove any safety protections from the system.
  • Do not operate the system in areas with humidity above operating levels or expose it to water or moisture.
  • Do not remove any stickers.
  • Never insert objects of any kind into any part of the system if not clearly qualified for the task in the manual, as objects may touch dangerous voltage points or short out parts! This could cause fire or electrical shock.
  • Position the power cord so that people cannot step on it. Do not place anything over the power cord.
  • Always completely disconnect the power before working on the system’s hardware. 
  • No connections should be made when the system is powered as a sudden rush of power may damage sensitive electronic components.
  • If the device is not to be used for a long time, disconnect it from the power supply to avoid damage by transient over-voltage.
  • Always disconnect this device from any AC supply before cleaning. While cleaning, use a damp cloth instead of liquid or spray detergents. 
  • Do not subject the system to severe shocks.
  • Do not mount the system on an unstable trolley/hand truck, stand, tripod, bracket, table or any other unstable support device! The system may fall, causing serious injury and damage to the system or other objects.
  • This Product is suitable for use in locations with an ambient temperature from 0°C to 45°C. During sunny conditions, avoid exposure of any component of the system to extended periods of direct sunlight.
  • Ensure that adequate ventilation is provided around the product and that it is not restricted. Use caution and never cover, obstruct or block the fan inlets or outlets while the system is powered.
  • Do not store the product in places where it may be subject to extreme temperatures, direct sunlight, high humidity, severe vibration, or strong magnetic fields.
  • The Mk2 Camera Bar is classified as a Class 1 Laser Product under the EN/IEC 60825-1, Edition 3 (2014) internationally. It complies with FDA performance standards for laser products except for conformance with IEC 60825-1 Ed. 3 as described in Laser Notice No. 56, dated May 8, 2019. Do not power on the Camera Bar if any external damage was observed. Do not attempt to open any portion of this laser product : there are no user serviceable parts. Avoid direct exposure to the beam. Modification or service of the Camera Bar module, specifically the infrared projector, may cause the emissions to exceed Class 1.

State of California statement

The Mk2 Camera Bar  can expose you to Antimony oxide (Antimony trioxide), which is known to the State of California to cause cancer. For more information go to www.P65Warnings.ca.gov.


Operating Temperature

32°F to 113°F (0°C to 45°C)

Operating Humidity

0% to 90% RH non condensing

Operating Voltage

12V to 34 V DC

Typical Power Consumption

30 W

Storage Temperature

32°F to 176°F (0°C to 80°C)

Dimensions - Server

176 x 150 x 55 mm

Weight - Server

1150 g

Dimensions - Camera Bar

130 x 38 x 39.1 mm

Weight - Camera Bar

293 g

Declaration Of Conformity (CE & UKCA)

Document image

Company Name: Ncam Technologies Ltd.

Address: 8/9 Carlisle Street,London, W1D 3BP, UK

declare under sole responsibility that the product:

Product name: NC-SYS-MK2S Ncam Mk2 Hardware - Core System Components

Model name: Camera Tracking System / NC-SYS-MK2S

Year in which CE mark was affixed: 2021

to which this declaration relates is in conformity with the following standards:

EMC Directive 2014/30/EU:

Test Report ETS/B3358/EN

ETSI EN 301 489-1 V2.2.1:2019ETSI EN 301 489-17 V3.2.4:2020

Emission Standard for radio equipment and services

EN 55032 Class B:2015

Emission Standard for Multimedia Equipment

EN 61000-3-2:2014

Harmonic Current Fluctuations

EN 61000-3-3:2013

Voltage Fluctuation and Flicker

ETSI EN 301 489-1 V2.2.1:2019ETSI EN 301 489-17 V3.2.4:2020

Immunity Standard for radio equipment and services

EN 55035 Class B:2017

Immunity Standard for Multimedia Equipment

EN 61000-4-2:2009

ESD Requirements

EN 61000-4-3:2006 + A1 + A2

Radiated Susceptibility

EN 61000-4-4:2012

Electrical Fast Transient Burst Requirement

EN 61000-4-5:2014

Surges Requirements

EN 61000-4-6:2014

Conducted Susceptibility

EN 61000-4-11:2004

Voltage Dips and Interruptions

RED Directive 2014/53/EU

 Test Report ETS/B3369/RAD

ETSI EN 300 328 V2.2.1:2019

Radio tests for ERM Wideband Transmission Systems 2.4 GHz

LV Directive 2014/35/EU:

Certificates DK-121027-UL, DK-120034-M1-UL and DK-121027-UL

EN 62368-1:2014 + A11:2017BS EN 62368-1:2014 + A11:2017

EN IEC 62368-1:2020 + A11:2020

Safety requirements

EN 60950-1:2006 + A1:2010 + A2:2013 + A11:2009 + A12:2011

Safety – Part 1: General requirements

EN/IEC 60825-1:2014

Camera Bar Laser Emitter - Class 1

EMF Directive 2013/35/EC

Test Report ETS/B3532/EMF

EN 62479:2010EN 62311:2020

Human exposure to electromagnetic fields (0Hz - 300 GHz).

RoHS Directive 2011/65/EU

EN IEC 63000:2018

Assessment of electrical and electronic products

Additional Declarations

IEC 62368-1: 2018

CSA/UL 62368-1 3nd Edition

IEC 62368-1:2014

Safety requirement

Certificates DK-119891-M1-UL & DK-120034-M1-UL

IEC 60950-1:2005 + AMD1:2009 + AMD2:2013

Safety – Part 1: General requirements

Certificate DK-121027-UL

CFR 47 FCC Part 15 Class B:2016

ANSI C63.4:2014

Electromagnetic emissions tests : Conducted & Radiated

Test Report ETS/B3359/FCC

Updated 17 May 2022
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