Ncam Reality
This site contains the documentation for the 2023 releases of Ncam Reality
Documentation is broken down into 6 categories:
Change logs and notable features of the latest release
This section provides a high level overview of the Ncam system, it provides descriptions of the software and user interface, as well as details on the hardware components that comprise the system. Begin here to familiarise yourself with the system.
Aspects relating to the day to day use of the Ncam system are covered here. The section is focused more on usage than setup/calibration
Tips and troubleshooting advice covering different aspects of the Ncam Reality system
Additional and miscellaneous information relating to the use of Ncam Reality is covered here
Links to Ncam software and utilities

- Always follow these guidelines to ensure against injury to yourself or others and damage to the system or other objects.
- This safety information is in addition to the product specific operating instructions in general and must be strictly observed for safety reasons.
- Read and understand all safety and operating instructions before you operate or install the system.
- Retain all safety and operating instructions for future reference.
- Heed all warnings on the system and in the safety and operating instructions before you operate or install the system.
- Follow all installation and operating instructions.
- Do not use accessories or attachments that are not recommended by Ncam Technologies Ltd, as they may cause hazards and invalidate the warranty.
- Do not attempt to repair any part of the system. Repairs must only be carried out by authorized Ncam Technologies Ltd. Service Centers.
- If the unit is used with a power source other than the Approved Power Supply, please make sure the power source requirements and rating of the device as described in the following section. The power source maximum output must be limited to 100w. The System accepts an input voltage range from 12 V to 34 V DC. Do not supply power outside the specified voltage range.
- Do not remove any safety protections from the system.
- Do not operate the system in areas with humidity above operating levels or expose it to water or moisture.
- Do not remove any stickers.
- Never insert objects of any kind into any part of the system if not clearly qualified for the task in the manual, as objects may touch dangerous voltage points or short out parts! This could cause fire or electrical shock.
- Position the power cord so that people cannot step on it. Do not place anything over the power cord.
- Always completely disconnect the power before working on the system’s hardware.Â
- No connections should be made when the system is powered as a sudden rush of power may damage sensitive electronic components.
- If the device is not to be used for a long time, disconnect it from the power supply to avoid damage by transient over-voltage.
- Always disconnect this device from any AC supply before cleaning. While cleaning, use a damp cloth instead of liquid or spray detergents.Â
- Do not subject the system to severe shocks.
- Do not mount the system on an unstable trolley/hand truck, stand, tripod, bracket, table or any other unstable support device! The system may fall, causing serious injury and damage to the system or other objects.
- This Product is suitable for use in locations with an ambient temperature from 0°C to 45°C. During sunny conditions, avoid exposure of any component of the system to extended periods of direct sunlight.
- Ensure that adequate ventilation is provided around the product and that it is not restricted. Use caution and never cover, obstruct or block the fan inlets or outlets while the system is powered.
- Do not store the product in places where it may be subject to extreme temperatures, direct sunlight, high humidity, severe vibration, or strong magnetic fields.
- The Mk2 Camera Bar is classified as a Class 1 Laser Product under the EN/IEC 60825-1, Edition 3 (2014) internationally. It complies with FDA performance standards for laser products except for conformance with IEC 60825-1 Ed. 3 as described in Laser Notice No. 56, dated May 8, 2019. Do not power on the Camera Bar if any external damage was observed. Do not attempt to open any portion of this laser product : there are no user serviceable parts. Avoid direct exposure to the beam. Modification or service of the Camera Bar module, specifically the infrared projector, may cause the emissions to exceed Class 1.
The Mk2 Camera Bar can expose you to Antimony oxide (Antimony trioxide), which is known to the State of California to cause cancer. For more information go to www.P65Warnings.ca.gov.
Operating Temperature | 32°F to 113°F (0°C to 45°C) |
|---|---|
Operating Humidity | 0% to 90% RH non condensing |
Operating Voltage | 12V to 34 V DC |
Typical Power Consumption | 30 W |
Storage Temperature | 32°F to 176°F (0°C to 80°C) |
Dimensions - Server | 176 x 150 x 55 mm |
Weight - Server | 1150 g |
Dimensions - Camera Bar | 130 x 38 x 39.1 mm |
Weight - Camera Bar | 293 g |

Company Name: Ncam Technologies Ltd.
Address: 8/9 Carlisle Street,London, W1D 3BP, UK

declare under sole responsibility that the product:

Product name: NC-SYS-MK2S Ncam Mk2 Hardware - Core System Components
Model name: Camera Tracking System / NC-SYS-MK2S
Year in which CE mark was affixed: 2021

to which this declaration relates is in conformity with the following standards:
EMC Directive 2014/30/EU:
Test Report ETS/B3358/EN
ETSI EN 301 489-1 V2.2.1:2019ETSI EN 301 489-17 V3.2.4:2020 | Emission Standard for radio equipment and services |
|---|---|
EN 55032 Class B:2015 | Emission Standard for Multimedia Equipment |
EN 61000-3-2:2014 | Harmonic Current Fluctuations |
EN 61000-3-3:2013 | Voltage Fluctuation and Flicker |
ETSI EN 301 489-1 V2.2.1:2019ETSI EN 301 489-17 V3.2.4:2020 | Immunity Standard for radio equipment and services |
EN 55035 Class B:2017 | Immunity Standard for Multimedia Equipment |
EN 61000-4-2:2009 | ESD Requirements |
EN 61000-4-3:2006 + A1 + A2 | Radiated Susceptibility |
EN 61000-4-4:2012 | Electrical Fast Transient Burst Requirement |
EN 61000-4-5:2014 | Surges Requirements |
EN 61000-4-6:2014 | Conducted Susceptibility |
EN 61000-4-11:2004 | Voltage Dips and Interruptions |
RED Directive 2014/53/EU
 Test Report ETS/B3369/RAD
ETSI EN 300 328 V2.2.1:2019 | Radio tests for ERM Wideband Transmission Systems 2.4 GHz |
|---|
LV Directive 2014/35/EU:
Certificates DK-121027-UL, DK-120034-M1-UL and DK-121027-UL
EN 62368-1:2014 + A11:2017BS EN 62368-1:2014 + A11:2017 EN IEC 62368-1:2020 + A11:2020 | Safety requirements |
|---|---|
EN 60950-1:2006 + A1:2010 + A2:2013 + A11:2009 + A12:2011 | Safety – Part 1: General requirements |
EN/IEC 60825-1:2014 | Camera Bar Laser Emitter - Class 1 |
EMF Directive 2013/35/EC
Test Report ETS/B3532/EMF
EN 62479:2010EN 62311:2020 | Human exposure to electromagnetic fields (0Hz - 300 GHz). |
|---|
RoHS Directive 2011/65/EU
EN IEC 63000:2018 | Assessment of electrical and electronic products |
|---|
Additional Declarations
IEC 62368-1: 2018 CSA/UL 62368-1 3nd Edition IEC 62368-1:2014 | Safety requirement Certificates DK-119891-M1-UL & DK-120034-M1-UL |
|---|---|
IEC 60950-1:2005 + AMD1:2009 + AMD2:2013 | Safety – Part 1: General requirements Certificate DK-121027-UL |
CFR 47 FCC Part 15 Class B:2016 ANSI C63.4:2014 | Electromagnetic emissions tests : Conducted & Radiated Test Report ETS/B3359/FCC |